Privacy Policy

Last updated: January 1, 2026

Just Casino (operated at just-canadasino-canada.com) takes your privacy seriously. This Privacy Policy explains what personal information we collect, why we collect it, and how we use it. By using our website, you agree to the practices described here.

We operate in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), as well as applicable provincial privacy laws. If you're playing from Ontario, we also follow the rules set out by iGaming Ontario.

1. Who We Are

Just Casino is the data controller responsible for your personal information collected through just-canadasino-canada.com. If you have any questions about this policy, you can reach our Privacy Officer at [email protected].

2. What Information We Collect

We collect information in a few different ways. Some of it you give us directly. Some of it we collect automatically when you use the site.

Information you provide directly includes:

Your full name and date of birth
Email address and phone number
Mailing address
Payment details (credit card numbers, e-wallet information, banking details)
Government-issued ID documents for identity verification
Responses to responsible gambling questionnaires

Information we collect automatically includes:

IP address and approximate location
Device type, browser, and operating system
Pages visited, time spent on site, and clicks
Cookies and similar tracking technologies (see our Cookie Policy for details)

3. Why We Collect Your Information

We don't collect your data for the sake of it. Every piece of information serves a real purpose:

To create and manage your account
To process deposits, withdrawals, and other transactions
To verify your identity and age (Canadian law requires this)
To detect and prevent fraud, money laundering, and problem gambling
To meet our legal and regulatory obligations, including those set by iGaming Ontario
To send you account-related communications and, where you've opted in, promotional offers
To improve our website and services based on how people actually use them

4. Legal Basis for Processing

Under PIPEDA, we rely on your consent as the primary basis for collecting and using your personal information. In some cases, we process data because it's necessary to perform a contract with you (like running your player account), or because we're legally required to do so under Canadian gambling regulations.

You can withdraw your consent at any time for marketing communications by clicking the unsubscribe link in any email we send you. Note that withdrawing consent for certain types of processing may affect your ability to use our services.

5. How We Share Your Information

We don't sell your personal information. Full stop. But we do share it in limited circumstances:

With payment processors and banking partners to handle your transactions
With identity verification services to confirm who you are
With iGaming Ontario and other regulatory bodies when required by law
With fraud prevention and anti-money laundering services
With our technical service providers who help us run the platform (they're bound by strict data protection agreements)
With law enforcement or government agencies when legally compelled

6. Keeping Your Data Safe

We use industry-standard security measures including SSL encryption, secure servers, and access controls to protect your information. That said, no system is 100% bulletproof. We strongly encourage you to use a strong, unique password for your Just Casino account and to never share your login details with anyone.

7. How Long We Keep Your Data

We keep your personal information for as long as your account is active and for a period afterward as required by Canadian law. Anti-money laundering regulations typically require us to retain certain records for at least five years after your last transaction. When data is no longer needed, we delete or anonymize it securely.

8. Your Rights

Under PIPEDA, you have the right to:

Access the personal information we hold about you
Request corrections if any information is inaccurate or incomplete
Withdraw consent for certain types of processing
File a complaint with the Office of the Privacy Commissioner of Canada if you believe we've mishandled your data

To make a request, contact us at [email protected]. We'll respond within 30 days.

9. Children's Privacy

Just Casino is strictly for adults. You must be at least 19 years old to register (18 in Alberta, Manitoba, and Quebec). We do not knowingly collect information from anyone under the legal gambling age. If we discover we've collected data from an underage person, we'll delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll post the revised version here with a new date at the top. If the changes are significant, we'll notify you by email. Continuing to use Just Casino after changes are posted means you accept the updated policy.

Gambling should be fun. If it stops being fun, please visit the Responsible Gambling section of our site or contact the Connex Ontario helpline at 1-866-531-2600. 19+ to play.